adulttherapyalliance

Privacy Policy

Your trust matters to us. This page explains how Adult Therapy Alliance collects, uses, and protects your personal and health information across our in-person and virtual sessions.

Last updated: September 2026

Introduction

Adult Therapy Alliance, PLLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we may collect, use, protect, and disclose information when you visit our website or contact us about our therapy services.

1. Information We Collect

We may collect information that you voluntarily provide when you use our website or contact Adult Therapy Alliance, PLLC, including:

  • Name
  • Email address
  • Phone number
  • Information included in contact or appointment requests
  • Any other information you choose to provide when communicating with us

Our website may also collect limited technical information automatically, such as browser type, device information, IP address, and general website usage information.

Please do not submit sensitive medical or mental health information through general website forms unless specifically requested or provided through an appropriate secure communication system.

2. How We Use Your Information

Information provided through our website or other communications may be used to:

  • Respond to inquiries and requests
  • Communicate with you about appointments
  • Provide information about our therapy services
  • Respond to questions or requests
  • Maintain and improve our website
  • Protect the security and functionality of our website
  • Meet applicable legal and regulatory requirements

3. Therapy and Health Information

Adult Therapy Alliance, PLLC provides individual and couples therapy to adults. Information relating to your therapy or healthcare may be subject to additional privacy protections under applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Our Notice of Privacy Practices provides additional information about how protected health information may be used and disclosed.

4. Website Communications

Information submitted through a general website contact form or standard email may not be encrypted or secure for discussing sensitive health information.

For your privacy, please avoid including detailed medical, mental health, or other sensitive information in general website inquiries unless you are using a secure communication method provided by Adult Therapy Alliance, PLLC.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve the user experience.

The types of cookies or tracking technologies used may depend on the website services, analytics tools, or other technologies currently installed on the website.

You may be able to control cookies through your browser settings.

6. Third Party Services

Our website may use third party services for functions such as website hosting, analytics, communication, scheduling, or other website operations.

These providers may process information on behalf of Adult Therapy Alliance, PLLC as necessary to provide their services.

Any future appointment scheduling or electronic medical record system will be subject to the privacy and security practices of that system.

7. Information Sharing

Adult Therapy Alliance, PLLC does not sell personal information for monetary gain.

Information may be disclosed when necessary to:

  • Provide requested services
  • Operate and maintain the website
  • Work with service providers that support our business
  • Comply with legal obligations
  • Protect the rights, safety, and security of the practice, website users, or others

Where health information is involved, applicable privacy laws and our Notice of Privacy Practices govern permitted uses and disclosures.

8. Data Security

We take reasonable administrative, technical, and organizational measures to help protect information against unauthorized access, use, disclosure, alteration, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

9. Children's Privacy

Our services and website are intended for adults age 18 and older. We do not knowingly collect personal information from children through the website.

If you believe that a child has submitted personal information through the website, please contact us so that the matter can be reviewed.

10. Your Privacy Rights

Depending on applicable law and the nature of the information involved, you may have certain rights concerning your personal information or protected health information.

You may contact Adult Therapy Alliance, PLLC using the information below with questions regarding your privacy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

Any updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Adult Therapy Alliance, PLLC
Email: vincentdhan@adulttherapyalliance.com
Phone: 630-246-2944
Service Area: Aurora, Batavia, Elgin, Wheaton, Illinois

By using this website, you acknowledge that you have reviewed this Privacy Policy.